Contact Us

Want to talk to us?

You can call our Customer Services team any time between 8:00am and 8:00pm, 7 days a week (excluding public holidays) to ask a question about a product, an existing order, or to get in touch with one of our team.

If you'd like to place an order, give us a call on our Order Line.

Order Line 0333 400 0466
General Enquiries 0333 400 0463
  (outside of the UK? Call +44 191 418 8256)

Prefer to email us?

Fill in the form below and one of our enquiries team will be happy to help. We endeavour to reply as quickly as possible. If your enquiry is relating to an order, providing us with a Postcode and Order Number will help us to deal with your query as quickly as possible.

Full Name:
E-Mail Address:

For order related enquiries we will be able to deal with your enquiry swiftly if you can provide:
Postcode (Optional):
Order Number (Optional):
Enquiry:
Validation Code:


Confirm Validation Code:

Need an address?

Our address is:
Natural Collection c/o Spark Etail Ltd
Follingsby Avenue
Follingbsy Park
Gateshead
NE10 8HQ

For information about our parent company, Spark Etail Ltd, please visit www.sparketail.com.

Part of Spark Etail Secure Shopping, secured by Chase and supporting Verified by Visa and Mastercard Secure Code