Our Packaging

We pride ourselves on being an ethical business and so we make it our responsibility to be environmentally aware in all of what we do to get our lovely products to your door.

Is ordering over the internet good for the environment?

We look after a great many orders for our customers each day. These are typically collected by 40 foot articulated trailers, carrying some 2,000 to 3,000 orders. Orders are then transferred to smaller vehicles once they have been sorted at the courier’s central distribution hub. The transport vehicles can be transit vans or cars, which will deliver up to 50 orders per day. So by ordering online 3,000 car journeys have effectively been taken off the road.

How do you package your orders?

We use the following materials for packaging:

  • Paper bubble wrap alternative
  • Recycled double wall cartons
  • Recycled corrugated roll and recycled packing tape
  • Recyclable air pillows and bags made with recycled content
  • Reused Cartons: we reuse as many of the containers and packaging from our suppliers as possible.

Our top priority is getting your order to you as it should be with no damages, it’s not good for the environment to have orders damaged and returned so we have to use enough packaging to prevent this to ensure your order arrives safely. We are always trying to find ways to reduce the amount of packaging whilst still keeping your order safe.


In addition to buying recycled and recyclable packaging, all of the excess day to day packaging used in our fulfilment centre is compacted, bailed and collected by a local recycling company.


We are proud to announce that since October 2016, we are ZERO waste to landfill across our whole warehouse, office and kitchen waste facilities!


We manage 170,000 sq. feet of warehouse space, which uses a considerable amount of power to operate, particularly during the Winter. To help reduce our energy consumption wherever possible we looked towards more innovative methods of lighting to save energy.

Eco Friendly packagingWe have installed auto-switch lights in each warehouse aisle. This makes lights go on as movement is detected in the area and go out when there is none. As a result of this initiative alone we have reduced our consumption by 390Kwh to 294Kwh, saving 25%.
We have also changed some of our packaging materials recently, including air filled cushions for void fill and impact protection. These themselves are made from recycled materials and can also be recycled themselves. Because they are air-filled there is little material used in their production and they don’t add much weight to your parcel.

Eco bubble wrapWe have also begun using a Geami WrapPak as an environmentally friendly alternative to bubble wrap. The WrapPak uses die cut kraft paper with a tissue interleaf paper. The die cut paper expands into a 3D honeycomb structure creating padding. As the ends can be locked together it doesn’t even need any tape!   


Our contact centre has also contributed to reducing the impact our business has on the planet.

Computers and printing equipment are all fully shut down when not in use, all paper we use is recycled and where possible all other materials like plastics or cans are recycled.
To reduce our carbon footprint even further we ‘Eco-check’ every new process or procedure to minimise the impact of everything we do. Over the last 2 years we have reduced our paper consumption by over 20,000 sheets which has also added to reducing our energy consumption.

We constantly strive to adopt green policies within the contact centre and in line with company policy, focus on and champion new initiatives. Examples include home working initiatives that negate travel to and from work and have encouraged a cycle to work scheme for all staff.

Reduce, reuse, recycle